![]() ![]() ![]() Ultimately, where some might look at this situation and complain about the various issues and try to figure out how much compensation they ought to be looking for (yeah, I know, I got some compensation whether I asked for it or not), I'm pleased to recommend the property based on how they took care of the issues once they were aware of them. He indicated that the owners were making plans for renovation within the next couple years, and that he would look into an intermediate solution until then and ensure that they were made aware of the need for additional lighting and outlets (I had to move the clock radio to the desk in order to plug the laptop in next to the bed) throughout the rooms. I obviously appreciate the points, but more importantly I appreciate him taking the time to address the issue the way he did.īefore he left, I also had him wait while I turned on all of the lights in the room in order to demonstrate that no matter how many lights were on, half the room would always be dark There were no outlets anywhere on one side of the room, meaning no lamps could be plugged in, meaning it was dark (to the extent that were two people sharing the king bed, the person on one side would never be able to read in bed). He very politely apologized for the problem, discussed a solution that involves changing procedures to prevent other guests from being inconvenienced (which is, to me, the ultimate goal in reporting problems like these when at a hotel), and offered a token amount of points for the trouble. When I returned to the hotel this evening, I checked at the front desk - they had no knowledge of the problem, but again promised to look into it.ġ5 minutes later, I was visited (after a call to be sure I was open to visitors) by the hotel's Customer Relations Manager. I let the front desk know that somehow I'd gotten a mistaken wake-up call, and asked them to just look into it to be sure I wouldn't get another one tomorrow, and to be sure they took care of whoever was *supposed* to get it. While I'm one of those who in the past found something to complain about no matter what property I was at, I've been getting much better about only focusing on things that are real issues, and that something should be done about.Ī minor issue popped up this morning in relation to a wake-up call rousting me 2 hours before I planned to wake up - I'd never requested it. We also provide affordable Limo and Car Service from Dulles to Silver Spring MD, Dulles to Laurel MD, Dulles to Woodstock MD, Dulles to Glenwood MD, Dulles to Owings Mills MD,Dulles to Clarksville MD, Dulles to Fulton MD, Dulles to Ellicott City MD, Dulles to Glenelg MD, Dulles to Elkridge MD, Dulles to Dayton MD,Dulles to Highland MD, Dulles to Towson MD, Dulles to Cockeysville MD,Dulles to Potomac MD, Dulles to Olney MD, Dulles to Bethesda MD, Dulles to Chevy Chase MD, Dulles to Colesville MD, Dulles to Annapolis MD, Frederick MD, Linthicum MD, Westminster MD, Arlington VA, Alexandria VA, Falls Church VA, Reston VA, York PA, Harrisburg PA, West Virginia, West Friendship MD, Delaware, Mount Airy MD, Dulles to Baltimore MD, Finksburg MD, Bowie MD, Boyds MD, Germantown MD, St Michaels MD, Dulles to Rockville MD, Severna Park MD, Clarksburg MD, Gaithersburg MD, Gambrills MD, Severn MD, Pasadena MD, Urbana MD, Woodbine MD,Dulles to Easton MD, Cambridge MD, Parksville MD, Pikeville MD, Marriottsville MD, Bel Air MD, Washington DC, College Park MD, New Market MD, Poolesville MD, Rehoboth Beach DE, Hyattsville MD, Catonsville MD, and Burtonsville MD to BWI Airport,Reagan Airport and Dulles Airport.I'm posting from my room at the Sheraton Columbia (MD). Is a ground transportation resource concerning clients of Columbia Limozn Service Worldwide. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |